Add a product
Transcript
Helpful Links
Digital Products
Adding a Product
To add a product:
- Open the Store from the sidebar.
- Under Store Management, navigate to the Product Catalog.
You'll see a few sample products that are included by default when you first add your store.
To clear them out, simply
Select All and then click the
Trash icon.
Let's add our first product.
When you go to add a product, you'll see four main options supported by the store:
- Physical Good
- Digital Good
- Service
- Donation
This list represents the full range of product types you can offer.
For this example, we will be adding a physical product.
Filling Out Product Details
On the Product Details page, we'll start by filling in the essential information:
- Product title
- Short description
- Price
- Main product image
Go ahead and click Save.
- Once that's done, our new product will be live in the Product Catalog.
Automatically Added Store Pages
When you add a store, several essential pages are created for you:
- Main Store page
- Product page
- Category page
- Customer sign-in page
Let’s take a closer look at the
main Store page.
Previewing Your New Product
To preview your new product, head back to the editor and navigate to the main store page.
Scroll down the page until you find the section with a
Product Gallery widget.
Your newly created product should now be visible.
If you don't see it, the first step is to check the product's status in your catalog to make sure it has been set to “Active.”
Help Center
Tips & Tricks
Note
Once a digital product is purchased, customers can download it directly through a
link provided in their order confirmation email. Keep in mind that this download link expires 30 days after it’s sent, but you can
resend the digital download email. Because digital products are delivered electronically, they don’t require shipping or handling like physical items do.
Why isn't my product showing?
Transcript
Helpful Links
Checking Product Visibility
If a product is not visible on your site, chances are that the product is not set to Active.
To verify this, head on over to your Product Catalog to check its status.
From the product list, look for a field labeled
Status to see the product's current setting.
Changing a Product’s Status
To change a product's status, click into its
Product Details page.
Next to its name, you'll find a dropdown to change its status.
- A status of Active means your product is live and visible to shoppers.
- An Inactive product is hidden from shoppers, but you can still preview it in the editor.
- A status of
Draft means your product is saved in the product catalog, but it is not visible in the editor or for your shoppers.
Confirming the Update
Once you've changed the product's status to
Active, head back to the editor.
You should see the product display on your site now.