/PREPARE to build your SELF-SERVICE FLOW
Prepare for DIY implementation
In order to ensure your DIY flow is successful, there are a few key questions you’re going to want to answer before your team digs into the development and production.
To help your team get ahead of some of the ‘gotchas’ that can come up during this process, we’ve created this guide to help you think through some aspects of your flow in advance.
The format of this guide: we’ll offer a short lesson then pose a few questions for you to answer after each lesson. Be advised you may need to consult with members of your team to answer some of these questions as you go along. Take your time.
On each page of the course, you’ll have a spot to add your responses and notes as you go along.